Returns & Exchanges
We offer 14-day returns so you can review your purchase with confidence.
A Thoughtful Approach to Returns
Each product is created with intention—designed to be experienced slowly, not consumed quickly. If something doesn’t feel aligned once it arrives, we’re here to support you.
Returns
We accept return requests within 14 days of delivery.
Returns are intended for items that do not meet expectations upon initial review.
- Items should be in like-new condition
- Items should be returned with all original components and packaging to ensure they arrive safely and remain eligible for a refund.
Reviewing Your Deck
You’re welcome to review your purchase to ensure it feels like the right fit.
Returns are intended for items that have not been actively used.
Items showing extended use or wear will not be eligible for return.
Refunds
- Refunds are issued to your original payment method
- Please allow 5–10 business days for processing
- Original shipping costs are non-refundable
Digital Products
All digital products are final sale.
Need Support?
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, we’ll make it right.
Contact us within 5 days at
hello@mysereinjourney.comReturn Process
- Email hello@mysereinjourney.com
- If approved, you’ll receive return instructions
Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.
A Final Note
If you’re unsure whether this is the right fit, reach out before purchasing.